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FAQ

  • How can I order a custom order?
    You can contact me by messaging me on the chat form on my page or write me at d.colorstory@gmail.com with your idea and we will figure something out.
  • Do you Ship Worldwide?
    Yes!
  • When is my package going to arrive?
    Yes! It depend where is the package being delivered. Here are some estimated delivery times: Asia: 1-2 weeks North America: 3-5 weeks Europe: 1-2 weeks Australia, New Zealand and Oceania: 3-5 weeks
  • Is the colour going to wash off if i wash ColorStoriesbyDivya bags ?
    No, all Miskabags products are hand-painted with a durable and permanent colour that do not wash off. Handwash the bag or put it in the washing machine turned backwards below 40°C/140°F. I recommend handwashing in order for the design to remain undamaged from washing machine. When ironing, put a white sheet of paper on the motive and then iron it.
  • How do I make a payment for a colorstory.store purchase?
    DOMESTIC ( paying within India ) colorstory.store offer multiple methods to make payments for your order including Credit Cards & Debit Cards (also American Express, AMEX), Net Banking, E-Gift Voucher . colorstory.store and our trusted payment gateway Razorpay uses worldclass SSL encryption technology to protect your card information. INTERNATIONAL ( Paying from destinations other than India ) We Accept all International Credit Card/ Debit Card Payments for international orders powered by our payment gateway Razorpay using SSL encryption technology to protect your card information. You can also pay via PayPal by selecting PayPal mode on checkout page. If You have any problem with our Payment gateway, please write to us at d.colorstory@gmail.com
  • Are there any hidden charges on colorstory.store (Octroi, Sales Tax)?"
    There are absolutely no hidden charges when you make a purchase with colorstory.store We offer free delivery for all products across India. The prices listed for all items are final and all-inclusive. The prices you see on our product pages are exactly what you pay for the item.
  • My question is still unanswered??
    If your query still remain unresolved please drop a mail at d.colorstory.store or call +91-8448425118 and someone from our happy-girls-at-work team shall speak to you asap.
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